Previous incidents

April 2026
Apr 18, 2026
1 incident

NX Reports system maintenance

Resolved

Resolved Apr 20, 2026 at 3:21am UTC

NX Portal Reporting maintenance has been completed.

1 previous update
Apr 17, 2026
1 incident

Potential TSYS Service interruption

Resolved

Resolved Apr 17, 2026 at 3:25pm UTC

Our backend payment gateway partner has signaled the all clear. We will continue to monitor for any lingering issues.

1 previous update
March 2026
Mar 05, 2026
1 incident

Intermittent error running shift reports

Resolved

Resolved Mar 5, 2026 at 9:49pm UTC

We have identified highhanded errors when running shift reports. Our team is reviewing and will update as we learn more.
February 2026
Feb 11, 2026
1 incident

Potential TSYS Interruption

Resolved

Resolved Feb 11, 2026 at 8:12pm UTC

We have been notified by our payment processing partners of a possible service disruption to the TSYS Platform.
We are monitoring the situation and will update the status board with information as we receive it.

At this time the disruption is isolated to post-authorization transaction (pre-auth increments, decrements & tip adjustments).

NX has not received reports of any impact to NX Payment services.