Previous incidents

We have been notified by our payment processing partners of a possible service disruption to the TSYS Platform.
We are monitoring the situation and will update the status board with information as we receive it.

At this time the disruption is isolated to post-authorization transaction (pre-auth increments, decrements & tip adjustments).

NX has not received reports of any impact to NX Payment services.

All functions, including reporting, have returned to normal operating conditions.

The root cause was identified and steps are being taken to mitigate future occurrences.

We appreciate our Partners & Customers patience and understanding during this outage.